Many IBA proton therapy facilities use the Pyramid Scanning Controller system to deliver multi-room pencil beam scanning to customers worldwide. The following compressed files contain all the latest firmware and documentation for every component of the system.
Pyramid currently has no dedicated support portal for IBA. If you are in need of technical support use the general purpose support portal and email.
If you need to return a Pyramid product back for repairs or upgrades you must first get an RMA from our support team. If the product is out of warranty you may need to also acquire a PO for payment. Our staff will guide you through the whole process. Contact them at email@example.com to begin the process.