IBA Worldwide Support Portal


Pyramid Scanning Controller

Many IBA proton therapy facilities use the Pyramid Scanning Controller system to deliver multi-room pencil beam scanning to customers worldwide. The following compressed files contain all the latest firmware and documentation for every component of the system.

Latest Version

Version 5.3.2

Documents

Changes

Previous Versions

Version 5.3.1

Version 5.1

Version 5

Technical Support

Pyramid currently has no dedicated support portal for IBA. If you are in need of technical support use the general purpose support portal and email.

Technical Support Portal (Preferred) support@ptcusa.com

Return Material Authorization

If you need to return a Pyramid product back for repairs or upgrades you must first get an RMA from our support team. If the product is out of warranty you may need to also acquire a PO for payment. Our staff will guide you through the whole process. Contact them at support@ptcusa.com to begin the process.