Support Portal

Create a Support Ticket

To report any bugs, request help, or ask for new features use our JIRA Support Portal and create a new ticket. This is our preferred method of communication as it allows customers to see the progress of their tickets.

If you need sales help, contact the engineering and sales team at Pyramid is always happy to help researchers, purchasers, and engineers alike.


White Papers

See our white papers for an in depth look at some advanced topics. The primary focus is on advancements in proton therapy and magnets systems.

Technical Notes

The following is a series of notes with information about beamline, diagnostics and control systems. We believe the information is up to date and accurate, but is without specific warranty.

Pyramid Products

Pyramid Software

General Physics


Proton Therapy